Shipping policy

SHIPPING POLICY

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation. Orders are not normally processed on weekends or public holidays

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Estimated Delivery Times

Estimated delivery times vary depending on the customer's location and the product ordered.
India: approximately 5–12 business days
International orders: approximately 7–20 business days
Delivery times are estimates and may vary due to the shipping carrier, customs processing, holidays, weather conditions, or other circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before the customer completes the purchase. Where free shipping is offered, this will be indicated on the product page or during checkout.

Order Tracking

When tracking information is available, customers will receive tracking details after their order has been shipped. Please allow some time for the tracking information to become active.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed, Lost or Damaged Orders

If your order is significantly delayed, lost, or arrives damaged, please contact us and we will assist you in resolving the issue. For damaged items, customers may be asked to provide photographs of the product and packaging.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or other charges may apply depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Contact Us

For questions regarding shipping or delivery, contact us at:
Nexora
Email: mgbrandsvault@gmail.com